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Publisher & Co-Proprietor: Jordan Bitove

8 Spadina Avenue, 10th Floor

Toronto, ON

M5V 0S8

For home delivery, or digital access inquiries, please visit us here:

To contact the Star newsroom:

General inquiries:

The main telephone is 416-367-2000

Monday to Friday 9:00 a.m. to 5:00 p.m.

Below are links to our most requested departments where you will find information about what they do, the services they provide and how to contact them. You may also want to check Frequently-Asked Questions, which provides information on specific topics.

If you cannot find an appropriate contact name or number below, send an email to the webmaster and it will be directed to the most appropriate person.


The Editorial department, or newsroom, gathers the news and designs the newspaper and Toronto Star magazines, such as Starweek. Employees in the department handle press releases, letters to the editor, article submissions, and cover news and feature stories happening in the community and beyond.




The Circulation department is responsible for delivering your newspaper to you. Employees handle any issues related to subscriptions, delivery problems, vacation stops and starts, newspaper boxes and other customer service questions.


Digital Support:

The Digital Customer Service team can assist with registration, billing and technical support to help you enjoy access to


The Classified Advertising department handles births, adoptions and death notices, memorials, announcements and classified ads for commercial and private-party advertisers, including help wanted, rentals, real estate, automotive and merchandise.


The Advertising department is responsible for all display ads and inserts throughout the Toronto Star, its magazines and It handles ad sales and provides information on related subjects such as rates, deadlines and specifications.


Online access to the Toronto Star archives is no longer available. Please check your local public library.


Torstar Syndication Services collects, packages and distributes content from Torstar newspapers and external sources. The department is also responsible for managing content rights, marketing and licensing content, and providing research and information-gathering services.


The Promotions department looks after promotional efforts, including Toronto Star contests, partnerships and sponsorships within the community.


The Star Advisers is our reader panel. For more information and to find out how you can participate, please visit



Click here for Accessibility Statements


Editor: Anne Marie Owens

The main newsroom phone number is 416-869-4300; fax 416-869-4328; email

General inquiries can be sent to:

8 Spadina Avenue

Toronto, ON

M5V 0S8

You can reach individual departments/sections within Editorial via phone, fax or email, listed below:

Letters to the Editor

Send your contribution to Letters to the Editor via email to; via fax to 416-869-4322; or by mail to 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. Letters must include full name, address and all phone numbers of sender (daytime, evening and cellphone). Street names and phone numbers will not be published. We reserve the right to edit letters, which typically run 50-150 words. Please note: We get many more letters than we have space to print. Due to the volume, we unfortunately cannot acknowledge every submission.

You may send letters on sports-related issues to the Sports Editor. Send your submission via email to; or by mail to Letters to the Sports Editor, 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8. Letters must include full name, address, and phone numbers of sender. Street names and phone numbers will not be published. We reserve the right to edit letters, which typically run 50-150 words.

Bureau of Accuracy/Public Editor

You can contact the Star's Bureau of Accuracy and Public Editor by email at; by phone at 416-869-4949; or by fax at 416-869-4322.

Submitting a news tip or news release

If you have a news tip, call 1-800-331-8127 or e-mail us at Visit our news tips page for more ways to share tips, news photos or videos.

News releases should be sent, if possible, to the editor responsible for that type of coverage (i.e. entertainment, business, food, etc.). Please see Editorial Departments/Sections. News releases for the city desk can be sent by fax to 416-869-4328 or email to

  • A press release should be brief and explain clearly why the event is of public interest.
  • Include the basic details about who, what, when, where and why, along with a contact person and his or her phone numbers and email address if available.
  • Be aware of deadlines. A news release should be submitted as early as possible and preferably at least two weeks in advance.

Submitting an article

Stories, commentaries or opinion pieces should be submitted to the section of the Star to which they're best suited.

Alternatively, they can be sent by fax to 416-869-4328 or email to Hard copies can be mailed to a specific section of the paper or the Editorial Department at 8 Spadina Avenue, 10th Floor, Toronto, ON M5V 0S8.

How to reach someone at the Star

Most staff members, including reporters, editors, columnists and photographers, can be reached by email. In most cases the email address follows this formula (all lower case, don't type spaces or the plus sign): first initial + last name You can also reach staff in the Editorial department (newsroom) via phone at 416-869-4300 or fax at 416-869-4328. Editorial staff members can also be contacted within the department they work for.

To reach a freelance writer, please contact the section of the newspaper in which his or her article appeared.

Editorial Departments/Sections (in alphabetical order)


City Assignment Desk

City Hall Bureau

Fax: 416-869-4592





Fax: 416-865-3595




Photography & Multimedia

Photo Assignment Desk

New in Homes & Condos/Special Sections


Starweek Magazine



For details on the Star's programs for interns, please visit our Internships page.


For Digital Access inquiries, including registration, billing and technical support, please email or call the number below.

Email: Toll Free: 855-687-5915

Monday to Friday 8:00AM to 4:00PM

Saturday, Sunday and Holidays 8:00AM to 12PM


Toronto Star Customers

For Home Delivery or ePaper subscriptions, missed delivery, vacation suspension, subscription changes, billing inquiries, or other delivery issues or customer service matters please call the numbers below or email. You may also use our self-serve online circulation service.


Toronto Star Customer Call Center Contact

Monday to Friday 8:00AM to 4:00PM

Saturday, Sunday and Holidays 8:00AM to 12PM

Greater Toronto

Phone: 416-367-4500

Toll Free: 800-268-9213

Retail Sales Contact

Single copy retail sales, vending box, School delivery and corporate copy inquiries

Monday to Friday 8:00AM to 4:00PM


Phone: 416-367-2114


Star Classifieds can be reached at 416-777-7777 or toll-free 1-800-268-8323, by fax 416-814-3270 or by email For death notices, please call 416-869-4229, fax 416-814-3273 or email We accept jpeg or Word attachments only.

For more information or to use our online form to place a classified ad in the newspaper, please visit

Phone Hours:


  • Monday-Friday 8:30am-5:00pm
  • Saturday 9:00am-5:00pm

Death Notices

  • Monday-Sunday 9:00am-5:00pm


The Advertising department can be contacted by phone at 416-869-4242, toll-free at 1-800-268-8323 or by email at (Please don't send attachments.) To advertise in Starweek, please call 416-869-4244.

For specific information, please visit our online media kit.


Stories, photos and pages of the newspaper going back to the first issue in 1894 are accessible through your local public library. For articles that were published online, there is a free search tool that can be accessed by clicking on the search icon (magnifying glass) in the top right corner of, then typing your search request in the grey search box.

Online database

Many, although not all, of the articles that appear in the newspaper are also published online. Use our website search engine, near the top of this page, to find the article you're searching for.

Please note that the Toronto Star Archive tool is no longer available. However, a collection of archived articles are accessible through your local public library. If you require some assistance with finding the nearest location, please contact us at

For those who are in Toronto and own a library card, they can visit the Toronto Public Library or access the archives online by visiting:

Licencing Photos

Toronto Star images are not available for sale; however, in some cases they can be licensed for commercial use. The powerful Getty platform makes it easy to access, search and license award-winning Toronto Star images online.

Thousands of historic Toronto Star photos are available for licensing on the Getty Images website using the link below:

For general information, contact 416-869-4813, or

Back Issues

Back issues of the Toronto Star are no longer available.


Please visit Torstar Syndication Services or email for access to or information on the following:

  • Newspaper content sales, marketing, licensing and content rights, including reprint permission

The Syndicate can be reached by phone at 416-869-4813.


For inquiries about sponsorship or promotions, please send your proposal to

For general inquiries and information about the Toronto Star that you can't find elsewhere in this section or FAQs, please contact our main switchboard at 1-800-268-9756.


Classroom Connection

The Star's Classroom Connection program provides teachers, school librarians and classrooms with a host of free teaching material and daily delivery of the Toronto Star at a special educational rate. For more information, please visit

Phone: 416-869-4141

Please contact Classroom Connection using our online form.

Toronto Star main switchboard


Customer Service (including subscription inquiries, delivery issues, billing inquiries, vacation stops or other customer service inquiries or complaints)

Phone: 416-367-4500 or 1-800-268-9213